Each garment includes a detailed size chart on its product page to help you find the best fit. We recommend reviewing the measurements carefully before placing your order, as all sales are final. If you have any questions about sizing or fit, feel free to reach out to us, we’re happy to help.

Care instructions are listed on each product page and on the garment tag. We recommend following these directions closely to maintain the quality and longevity of your piece. If you’re unsure about how to care for a specific fabric, feel free to contact us.

Preorder items are made to order and will ship within the timeframe listed on the product page. Once your preorder is placed, you’ll receive a confirmation email, and we’ll follow up with updates as your piece is being prepared and shipped.

At Luka Friesen, we aim to ensure that your order arrives safely and in a timely manner. Once your order has been placed, you’ll receive a confirmation email, followed by tracking information once your package has shipped.

Orders are typically processed and shipped within a few business days. If your order includes a preorder item, it will ship within the timeframe stated at checkout. We’ll contact you by email with any updates or changes regarding your preorder.

Please note that we are not responsible for any international duties, taxes, or fees that may apply to your order. These charges are determined by your country’s customs department and are the responsibility of the customer. We recommend checking with your local customs office for details before placing an international order.

We are also not responsible for any lost, stolen, or damaged packages once an order has been shipped and tracking information has been provided. If your package experiences an issue during transit, please contact the shipping carrier directly to file a claim or locate your order.

If you experience a quality issue with your garment, please reach out to us directly. Each piece is made with care and attention, and we’re happy to assist in resolving any concerns related to product quality.

For any questions or support regarding your order, please contact us here.

At Luka Friesen, each item is made and handled with care. Because of the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds once an order has been placed.

We kindly ask that you review your order carefully before checkout to make sure all details — including size, item selection, and shipping information — are correct. Once an order is confirmed, we’re unable to make changes or cancellations.

We’re always happy to help before you purchase. If you have any questions about an item, sizing, or materials, please reach out to us and we’ll do our best to assist you.

For any inquiries, please contact us here.